NOTICE: PLEASE READ THESE TERMS & CONDITIONS CAREFULLY. BY ACCESSING THIS WEBSITE YOU AGREE TO BE BOUND BY THE
TERMS & CONDITIONS STATED BELOW. IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS STATED BELOW, DO NOT ACCESS THIS WEBSITE. BannersAndBusinessCards.com RESERVES THE RIGHT TO CHANGE, MODIFY OR AMEND THESE TERMS AND CONDITIONS WITHOUT ANY NOTICE.
Our offices are open from 09:00 am to 5:00 pm PST Mon-Fri and we will be closed on Saturdays & Sundays and on all national holidays.
All online orders are prepaid. At BannersAndBusinessCards.com we accept all major credit cards. However, we can not process your order unless the payment is received. We do not offer a COD payment option.
BannersAndBusinessCards.com turnaround time refers to the number of the business days that we are processing the client’s orders inside of our facility. Turnaround time does not mean/include shipping time, waiting for approval time, file correction time, or any other time period that client’s job is being processed beyond services that we provide.
FILE SUBMISSION REQUIREMENTS
In order to help us print your job in a proper manner as far as color, quality and time, client must be diligent to submit their file with BannersAndBusinessCards.com requirements.
SHIPPING & DELIVERY
Delivery time and charges are not included in our estimate/prices. BannersAndBusinessCards.com is not responsible for 3rd party’s delay or damages to the product during shipping. Any additional surcharges billed to BannersAndBusinessCards.com, due to errors made by the client, will be charged to the client’s credit card on file or credit card used at the time of order.
These surcharges are listed below, but not limited to:
commercial/ residential charges
rerouting a package
Shipping upgrades and changes can be made once the order has been placed, customers will be responsible for differences in cost.
Changes can be made by calling our facility.
Due to the quantity of the jobs we receive online, we do not archive orders more than 1 month in our database. If client is planning to re-order the same job, he/she needs to re-order it within 1 month of the original order date.
If client would like to cancel a placed order, they must notify our CSR immediately before your order is processed through the system. No order can be cancelled once the status has been changed to “Printing.”
No refund will be issued to the services we have provided you such as Design services, Marketing information, Business consulting, etc. We do not issue refunds once an order has been Printed or any process thereafter.
Orders of no activity will not be given refund after 15 days.
CLIENTS SUPPLIED SHIPPING INFORMATION
BannersAndBusinessCards.com is not responsible for wrong shipping addresses or information that has been provided by the clients. It is client’s responsibility to check the accuracy of shipping information. If a package is sent back to us due to incorrect shipping address, BannersAndBusinessCards.com- will ship the package again to the right address for additional shipping charges.
COPYRIGHT & TRADEMARK INFORMATION
All contents available on this website, including but not limited to site design, text, graphics, interfaces, etc. with all rights reserved, is the property of BannersAndBusinessCards.com or third parties protected by intellectual property rights. Client must not use, copy, reproduce, republish, upload, post, transmit distribute or modify the contents in any way, including in advertising or publicity pertaining to distribution of materials on this site, without TradeBanner prior written consent.
BannersAndBusinessCards.com, its employees, or agents are not liable for any particular, incidental, act of God, delays, consequential damages whatsoever resulting from loss of data or profit whether BannersAndBusinessCards.com was notified of these losses in advance.
BannersAndBusinessCards.com is committed to protect client’s personal information. We do not share client’s financial information with any third party or other companies, however, for the sole purpose of delivering client’s job, we may share mailing addresses with our affiliated companies. Client’s information is only used for contact, billing, and shipping purposes. Client’s credit card information is never stored by BannersAndBusinessCards.com.
STATE/CITY GOVERNING LAWS
BannersAndBusinessCards.com is located in Riverside County, California. Therefore, laws of the state of California shall govern any disputes regarding any transactions with BannersAndBusinessCards.com and is subject to settling in the courts within the jurisdiction of courts located in Riverside County, California.
DISCLAIMER OF WARRANTIES
All sales are final as is. BannersAndBusinessCards.com does not provide any warranty or services for the product(s) manufactured or sold by BannersAndBusinessCards.com or affiliated companies.
RETURNS & REFUND
Please be noted that all orders are custom orders and there is no resell value for any return jobs therefore all sales are final. However, if there is any production related defects on the job you have received, we would be glad to assist you re-printing your job at no additional cost with the same shipping method. You should contact BannersAndBusinessCards.com within two business days after you receive your order to report any defects found in the ordered product. If the claim is been approved by BannersAndBusinessCards.com’s CSR, we will ship the reprint at no additional cost to you at the originally agreed shipping method. You must ship the entire quantity to us within three business days and contact our CSR. No refund will be issued for the amount under $5.00.
If an ordered is cancelled before we receive artwork you may receive a full refund to your credit card.
Note: Your refund request will be processed instantly. However, it may take 2-3 business days for it to display on your credit card statement.
RIGHT TO REFUSE SERVICE
BannersAndBusinessCards.com reserves the right to cancel or refuse service to any individual or companies with or without a cause at any point of time. BannersAndBusinessCards.com reserves the right to charge the client for any services performed on the job up to the point of cancellation.
LARGE FORMAT ARTWORK CHANGE
Due to our fast turnaround, unfortunately we are unable to make any artwork change. If you need to send us a new artwork, please contact the Large Format Department so we can process a new order as soon as possible to include it with the prior shipment, delivery or pick up.
LARGE FORMAT CLAIMS
No claims will be accepted past 7 business days after the order has been delivered or picked up. For printing errors or shipping damages claims, we required a minimum of two photographs of the damaged product. This is to help us identify the problem so we can prevent it if any future orders. You may call us to notify us about any issue and send us a written claim to info@BannersAndBusinessCards.com. Once the claim has been revised and approved, we will proceed with a reprint or an In-store Credit with the printing amount. You will receive an email with instructions on how to use your In-Store Credit. Depending on the size and time of notification, any reprints will be produced and shipped by FedEx Ground on the following day after the claim has been reported. We will not be responsible for any damage caused by improper installation, weather circumstances, or any misuse on any of our products.
We reserve the right to refuse service without disclosing a reason. Prices are subject to change without further notice.
© 2016 BannersAndBusinessCards.com a division of CNNV, Inc. All rights reserved
30724 Benton Rd. Suite C302-490 Winchester, CA 92596 • Tel: 951.254.2668 • E-mail: • Hours M-F: 9:00AM-5PM PST